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Do you offer shipping?

We value our customers and the trust you place in each purchase, which is why we provide free shipping on all products unless otherwise specified at checkout.

We offer nationwide shipping across the United States, excluding Alaska, Hawaii, and US territories.

We also offer white glove delivery where our team takes care of setup in your home. Your satisfaction and peace of mind are our priorities.

Can I be notified when products are back in stock?

Missed out on a product during a drop? Join our wait list at checkout for select items. While we specialize in sourcing unique products, we make every effort to bring back certain favorites.

Can't find a specific product in our store? Email us to make a request or consider joining our trade program. We'll try our best to bring your design dreams to life.

Do you offer returns or exchanges?

We want you to love your purchase! Unfortunately, we currently don't offer returns or exchanges.

To ensure you're thrilled with your selection, we recommend carefully reviewing each item in your cart before checkout. If you have any questions or need help deciding if an item is perfect for you, please don't hesitate to reach out to us at contact@shopbirchandmaison.com.

What is a trade program?

Our Trade Program is designed to empower interior designers, decorators, content creators and other design professionals with exclusive access and benefits to enhance their projects. As a valued trade partner, you'll enjoy competitive pricing, dedicated support, and early access to our curated collection of global home goods. We believe in fostering strong collaborations to create exceptional living spaces.  

Want to partner with us on a marketing opportunity? We'd love to hear from you! Sign up for the trade program to collaborate with Birch & Maison, or contact us directly at contact@shopbirchandmaison.com. We look forward to partnering with you!